Frequently Asked Questions

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• The funds issued by the insurance company are for the sole purpose of repairing the damage to the home.
• If claim funds remain after repairs are 100% complete, we can review a request to apply the funds to the loan.  If you decide to not repair the property, we will review your loan agreement, and the funds may be applied to the outstanding balance on the loan according to the terms of your mortgage.  
• For all consumer loans, please contact the Loan Workout Department at Centier Bank at 1-888-236-8437 for more information. 
• For commercial loans, please contact your Commercial Loan Officer for more information.